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Terms and Conditions

Borneo Culture Tour
Reservations

To make a booking with Indonesia Photo Workshops (hereafter referred to as 'IPW') simply fill in the online registration form. Workshop places will be confirmed in order of receipt and upon payment of deposit.

Payment Terms

To confirm your place on a workshop a deposit payment of 50% of the total fee is required. This may be made by internet banking or International Bank Transfer. We reserve the right to cancel your booking if payment is not received when due, wherein the Cancellations and Refunds clause, listed below, shall be effected. The fee is quoted in Indonesian Rupiah (IDR). We are able to receive payments in other currencies and the prevailing bank exchange rate will apply for such payments. Please enquire if you wish to remit in another currency.

Payment Schedule

Deposit payment due on receipt of invoice. Balance of fee payment due no later than 120 days prior to the workshop commencement date. Bookings made within 120 days of the commencement date will be invoiced the total fee amount.

Cancellations and Refunds

We understand that sometimes unforseen circumstances necessitate the cancelling of participation in one of our workshops. However, once you have registered for a workshop and remitted your deposit we hold your place and make all the necessary arrangements for your participation. This involves logistical commitments where we may be required to make advance payments with strict cancellation or amendment conditions. Also, by holding your place other potential participants may not be able to make a reservation with us. Should you cancel your booking this can represent a financial loss to us.

Should you wish to cancel your booking you must advise us in writing. A structured refund scale is used based on the available time we have before the workshop commences to attempt to fill your place. Upon receipt of your cancellation the following fees will apply:
180 days or more before commencement: 50% of the deposit payment
179 to 121 days before commencement: 50% of the total fee is forfeited
120 to 91 days before commencement: 75% of the total fee is forfeited
90 days or less before commencement: No refund will be issued

We will do our utmost to re-sell the cancelled workshop place/s and if able to do so will refund all fees paid. All refunds will be subject to the prevailing bank-issued exchange rate, less any associated bank charges and administration fees.

No part refunds will be made for unused portions or services of a workshop.

Should it be necessary for IPW to cancel a workshop then any workshop fee payments can either be transferred to another workshop or refunded (the prevailing bank exchange rate will apply). IPW is not responsible for any pre and post workshop third-party expenses including, but not limited to, airline, accommodation, and transport payments.

Trip Cancellation and Interruption Insurance

Trip cancellation insurance is mandatory to protect you from an unexpected event which requires you to cancel your participation in a workshop or conclude your attendance prior to the completion of the workshop.

Itinerary and in-workshop third-party activities

We reserve the right to amend the itinerary at our discretion. If minimum participant numbers are not achieved we reserve the right to amend or cancel scheduled in-workshop third-party activities. Neither of these two conditions are grounds for compensations or part-refunds.

Pricing

At time of workshop announcement all fees have been calculated based on advised supplier rates and known future prices. Should unforeseen price increases occur in such items as transportations, fuel, and accommodations, among others, IPW reserves the right to adjust the workshop fee accordingly. An increase in prices shall not be deemed to be grounds for any refund of fees paid for the workshop, other than in accordance with the terms of our cancellation policy. Small group surcharges may apply and will be advised at time of booking. All fees and amounts are quoted in the currency applicable to the workshop location.

Special Condition

On workshops which include the Komodo National Park, should our reserved phinisi (sailing vessel) require unscheduled maintenance or there are less than 5 participants on the workshop we reserve the right to substitute the vessel with another of similar specifications. Should the Komodo National Park fees increase we reserve the right to amend the workshop fee accordingly.

Health requirements

IPW programs are suitable for people of all ages in good health and moderate fitness. While activities are not strenuous, on this workshop we will be taking hikes on tracks in wilderness areas which may involve uphill walks and uneven ground. Should you have any concerns about your own capabilities and/or fitness please contact us to discuss this before registering. You are required to disclose any medical or physical condition that you have which could create a risk for you. Medical circumstances will not be considered as exceptions to our cancellation policy. We assume no responsibility for medical care nor guarantee to meet any special dietary requirements.

Responsibility

The responsibility of IPW is strictly limited. As a workshop operator, IPW organizes, promotes, and sells programs consisting of certain third party travel services, including, but not limited to, land, air, and water transportation, and accommodations that IPW purchases or reserves from various suppliers. IPW does not own or operate any of these suppliers. The suppliers are not agents or employees acting for IPW. As such, IPW is not responsible for any negligent or wilful act or failure to act of any supplier or of any third party. By utilizing the travel services of the suppliers, you agree that you will look to such suppliers for any accident, injury, property damage, or personal loss to you or to those travelling with you, and that IPW shall not be liable. IPW cannot accept responsibility for losses or extra expenses caused by, but not limited to, delay or changes in any transportation services, weather, illness, injury, strike, quarantine or other causes. All such losses or expenses will be the sole responsibility of the participant. IPW reserves the right to cancel any trip prior to commencement, whereupon paid funds will be refunded in full subject to the prevailing bank-issued exchange rate, but is not liable for any other trip preparation or associated expenses such as, but not limited to, air ticket penalties, visa fees and medical treatments. IPW reserves the right to substitute accommodations of similar category for those indicated and to make any changes in the itinerary or transport where deemed necessary. Where weather conditions or forces of nature restrict or prohibit trip activities, IPW reserves the right to alter the trip program and substitute alternative activities. All parts of the Terms and Conditions shall be governed in all respects by and interpreted in accordance with the law within Indonesia. By checking the Terms and Conditions box on the registration form you implicitly confirm that you have read, fully understand and agree to abide and be bound by the Terms and Conditions aforementioned.

Force Majeure

IPW will not be liable for any alleged damages because of any circumstances including, but without limitation, explosion, flood, storm, fire, war or threat of war, civil disturbance, sickness, quarantine, weather conditions or other untoward occurrences. If IPW is affected by force majeure it will notify you of the nature and extent of the incidence. IPW may amend or cancel an itinerary in the event of force majeure. Refunds or partial refunds will be at the sole discretion of IPW.

Use of Testimonials and Images

We reserve the right to use client testimonials for the promotion of our services. During our programs we may take photographs and/or video footage of our clients for the purpose of promoting our services. By attending any of our programs you agree to allow us to use photographs and/or video footage of you in marketing materials: print, website and third-party websites. If you do not wish your image to be used please advise us prior to the commencement of the program.

Disclaimer

While every effort has been made to ensure that all information is correct, IPW is not responsible for any errors contained on this website.